Privacy Policy

At Discount Pay Hub, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and mailing address provided when you contact us or request a quote.
• Device and Usage Data: IP address, browser type, pages visited, and time spent on our site, collected automatically via cookies and analytics tools.
• Service Information: Details about your device, network, or software issues that you share with us during service requests.
• Payment Information: Billing details processed securely through PCI DSS-compliant payment processors. We do not store full card numbers.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our tech support services
• Respond to your inquiries and fulfill service requests
• Send service confirmations, updates, and follow-up communications
• Process payments securely
• Analyze website traffic and improve user experience
• Comply with applicable legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., payment processors, email services), bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You may disable cookies through your browser settings; however, some features of our site may not function properly without them.

We use cookies for:

• Session management and authentication
• Analytics and traffic measurement
• Remembering your preferences

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with your applicable data protection authority

To exercise any of these rights, please contact us at contact@discountpayhub.net.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include SSL encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Discount Pay Hub
• 📍 41 W McDermott Dr Suite A, Allen, TX 75013
• 📧 contact@discountpayhub.net
• 📞 +1 (386) 251-8844